With the nature of the training we provide, it is inevitable that the occasional accident will happen. It’s important we handle this calmly and efficiently.
The closest DFIB machine is at The Aldwych Theatre.
The first aid box is always kept under the reception desk. During class the trainer will call for front of house to assist and take the injured individual out into reception and provide first aid as required.
Any accident (staff or client) that occurs onsite needs to be recorded in the ACCIDENT LOG BOOK. By recording the incidents, we are able to better learn, adapt and hopefully minimize these accidents from re-occurring by changing the way to do things. Please inform management of any injury ASAP, including the action that had been taken during the incident.
If the client needs a uber/ taxi home or to hospital, please use your judgement and this will be reimbursed.
Add any incidents added to the accident book and on #IMPORTANT channel on SLACK, so management are aware.
Add a note to the clients BOOKER NOTE, so that if any further action, we have an online reference of date/time/class and action at time of incident.
If any clients leave a class early please check in with them to see they are ok, we need to understand if this is something we have done or if they are just rushing off to work etc!