read slack channel before having a 5 minute meeting with the days manager making sure you’re up to date with all news. (Daily Huddles: AM Shift 09:45// PM Shift 14:45)
refer to ASANA for your shift duties.
remember you are always a member of staff in the class first & not a client.
wear your uniform; dress code is black gym/activewear and Sweat IT FOH tops.
engage with every client as they arrive and most importantly as they leave.
take classes before 9am or after 5pm MON-FRI if you are on shift. (1 class = 1 hour break) Strictly no classes on the weekend while on shift.
use your phone behind the desk.
sit or eat behind front of house whilst on shift.
keep personal belongings behind FOH desk.